AV Technical Presales / Solution Architect

About the role

A client in Dubai is looking for an AV Technical Presales / Solution Architect. The role reports to the Manager - ICT Projects & Services and supports sales teams by designing custom solutions, ensuring technical feasibility and guiding customers through the presales phase.

Key responsibilities

• Analyze client requirements and propose tailored solutions across AV domains, including networking, digital signage, video conferencing and Unified Communication Systems.
• Develop solution blueprints, technical proposals and detailed documentation.
• Deliver presentations, live demonstrations and proof-of-concept sessions for clients.
• Answer technical questions and guide clients during presales to build trust.
• Work with cross-functional teams so solutions can be implemented smoothly during project delivery.
• Keep up with AV developments and industry trends.

Required profile

• Bachelor's degree in IT, Engineering or a related field.
• 2+ years of experience in AV, Unified Communication Systems, Video Conferencing Systems presales or technical roles.
• Exceptional communication, presentation and client engagement skills.
• Strong problem-solving and organizational skills, able to handle several projects at once.

Required skills

• In-depth knowledge of AV and security surveillance systems, including networking, VoIP, video conferencing, Unified Communication Systems and digital signage.
• Familiarity with leading vendor solutions in these AV areas.
• AutoCAD and Microsoft Visio for technical layouts and schematics is an added advantage.