Branch Sales Executive - Personal Finance (Outsource)

About the role

ADIB is hiring a Branch Sales Executive (outsource role) in Abu Dhabi to source Personal Finance applications from the local market, within ADIB's permitted policies and procedures. The role covers new-to-bank personal finance, covered cards, auto and takaful products.

Key responsibilities

• Sourcing new-to-bank personal finance, covered cards, auto and takaful products for the target segment and achieving or exceeding the assigned target.
• Preparing and maintaining the Daily Sales Report (DSR) for every visited customer and company, and submitting it to the Branch Manager by end of day.
• Building relationships with businesses and individuals, visiting potential companies and institutions to close deals within the target turnaround time and giving feedback to the Regional Sales Supervisor.
• Maintaining full product knowledge and delivering prompt service to customers.
• Adhering to office timings, confidentiality norms and data protection, and following up on non-compliance.
• Reviewing credit applications, checking documents such as cheques, bank statements, passports and Emirates IDs, and escalating delays to the Branch Manager or OSM.
• Executing Murabaha contracts, preparing files and forwarding card allocations within 24 hours of signing.
• Checking finance disbursements, escalating complaints to the supervisor, and initiating cross-selling of other banking products.

Required profile

• Broad knowledge of ADIB's personal finance and other retail banking group products and services.
• Good knowledge of UAE banking practices, regulations and risks, and of Central Bank of UAE regulations.
• General awareness of local market competitors.

Required skills

• Fair knowledge of service standards and sales skills.
• Computer skills.