CARELine Operator
EMEA · Dubai
Job description
About the role
Exceptional hospitality starts with you. Picture yourself brightening someone’s day. When you join our Hotels team, you will deliver memorable experiences for every guest through phone support.
Key responsibilities
- Provide exceptional phone support by maintaining an upbeat, friendly attitude on all guest calls and responding promptly and professionally to inquiries and requests.
- Maintain relevant knowledge of hotel services, amenities, and operations, staying up‑to‑date to answer guest questions accurately.
- Support emergency response by relaying accurate, detailed information to the appropriate teams during emergency situations.
- Leverage communication tools such as the PBX system, computer applications, and other technology to facilitate daily operations.
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Published 3 hours ago
Expires 1 month from now
1 views · 0 interested
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EMEA
Dubai