Cargo Freighter Commercial Officer

About the role

The Cargo Freighter Commercial Officer will manage the commercial aspects of Emirates SkyCargo freighter operations, acting as the primary liaison for key customer accounts, block space agreements and strategic partnerships. This role ensures accurate data handling, performance monitoring and the development of customized solutions to enhance service quality.

Key responsibilities

• Manage key customer accounts, block space agreements and strategic partnerships, serving as the main point of contact.
• Collect and verify data related to contracted flights, identify anomalies and ensure accurate reporting.
• Develop and present regular performance reports, monitor cargo volumes, revenue, on‑time performance and customer satisfaction.
• Set up Block Space Agreements with agents and direct customers, guaranteeing access to predetermined cargo space.
• Support the creation of new agreements, integration plans and operational processes, ensuring regulatory compliance.
• Assess partnership effectiveness and provide recommendations to senior management for optimisation.

Required profile

• Bachelor’s degree or honors (12+3) and at least 3 years of experience in logistics, cargo or air‑cargo industry.
• Completion of approved Cargo Acceptance and Handling courses, including Special Cargo.
• Experience in handling and acceptance, cargo product knowledge, advanced load control and freighter load.
• Good knowledge of IATA regulations, rules and procedures.
• Strong analytical abilities and proficient IT skills.

Required skills

• Cargo Acceptance
• Cargo Handling
• Special Cargo
• Advanced Load Control
• Freighter Load
• IATA regulations

What we offer

• Attractive tax‑free salary and travel benefits, including discounts on flights and hotel stays.
• Opportunity to work in Dubai’s fast‑paced, cosmopolitan environment with a leading global air‑cargo carrier.