Catering Operations Officer

About the role

Join Emirates’ Catering team and help deliver the “Fly Better” experience by overseeing food and non‑food services for inflight dining and special events. As a Catering Operations Officer you will ensure that all catering activities meet Emirates’ high standards of quality, safety and efficiency.

Key responsibilities

• Plan and conduct checks on base and overseas caterers to verify compliance with Emirates galley plans and equipment loading standards.
• Manage stock entrusted to service providers, approve requisitions, and ensure SOPs for stock management are followed.
• Initiate regular stock counts, perform physical verification, and reconcile consumption entries before ERP updates.
• Record all transactions for issues, transfers and returns, maintaining an audit‑ready trail.
• Investigate meal‑count variances with stakeholders and take corrective actions to prevent financial reconciliation issues.
• Monitor product shelf‑life, minimise write‑offs and ensure proper recycling and handling of Emirates‑owned items.

Required profile

• Minimum 5 years of experience in catering, logistics or inventory management.
• Strong analytical skills with the ability to verify data and resolve discrepancies.
• Excellent attention to detail and ability to work within strict SOPs.
• Good communication skills to coordinate with internal teams and external service providers.

Required skills

• Inventory Control
• Microsoft Office Applications
• Distribution
• Logistics