Client Engagement Manager

About the role

The Client Engagement Manager will drive sales of IFZA licenses and related products while building trusted relationships with clients. You will act as the main point of contact, ensuring clients are fully informed about services and application status.

Key responsibilities

• Drive and monitor sales initiatives to meet or exceed targets.
• Cultivate strong, long‑term relationships with clients and ensure their satisfaction.
• Respond proactively to client queries, especially in challenging situations.
• Generate new leads and develop business opportunities.
• Participate in CRM activities, sales meetings and training sessions.
• Collaborate with internal teams such as marketing, finance and operations to keep stakeholders informed.

Required profile

• 4‑10 years of experience in sales and client relationship management.
• Proven track record of meeting and exceeding sales targets.
• Strong communication and interpersonal skills.
• Full professional proficiency in English; additional languages (Portuguese, French, Spanish, Italian, German) are a plus.

Required skills

• Experience with CRM tools and processes.

What we offer

• International team representing over 50 nationalities.
• 24 days of annual leave and an annual return flight home.
• Life, medical and optional upgraded insurance plans.
• Access to company events, team‑building activities and professional development opportunities.
• A motivated, forward‑moving company culture.