Clinic Manager

About the role

Capital Ambulance UAE is seeking a motivated Clinic Manager to lead daily operations across its clinics. The role blends healthcare administration with hospitality‑style service, ensuring patients receive a seamless, high‑quality experience.

Key responsibilities

• Oversee day‑to‑day clinic operations and maintain efficient workflow.
• Supervise, motivate, and schedule clinic and administrative staff.
• Handle patient concerns, feedback, and service‑related issues professionally.
• Coordinate with doctors, nurses, and other departments to ensure smooth service delivery.
• Monitor staff attendance, performance, and productivity.
• Ensure compliance with company policies, healthcare regulations, and operational procedures.
• Maintain clinic facilities, supplies, equipment, and cleanliness standards.
• Assist with operational planning, reporting, and performance monitoring.
• Implement service‑improvement initiatives to boost patient satisfaction.

Required profile

• Minimum 3 years of managerial or supervisory experience.
• Strong background in hospitality or service‑oriented industries is highly preferred.
• Excellent leadership, communication, organizational, and problem‑solving abilities.
• Professional appearance and strong interpersonal presence.
• Fluent English; Arabic is a plus.
• Willingness to work onsite in Al Ain, UAE.

Required skills