Clinic Support Assistant

About the role

The Clinic Support Assistant works under the supervision of physicians, registered nurses and midwives to ensure smooth operation of the clinic and high‑quality patient care. This role combines administrative, logistical and basic patient‑care duties in a fast‑paced hospital environment.

Key responsibilities

• Access, update and modify patient medical records as directed by the supervising physician.
• Arrange and request investigations and tests required for patient care.
• Provide basic patient care, including comfort measures, transport, and assistance with activities of daily living.
• Support the clinical team with clerical tasks such as answering calls, handling messages, and maintaining patient‑record flow between departments.
• Assist with equipment handling, report defects, and ensure proper use of medical aids.
• Help maintain stock of non‑medical supplies and assist with inventory control.
• Accompany patients for discharge, transfers, and other appointments.
• Uphold patient confidentiality, report safety concerns, and follow hospital policies and JCI standards.

Required profile

• Ability to work under direct supervision of clinical staff.
• Strong communication skills and a patient‑centred attitude.
• Attention to detail and ability to follow procedures accurately.
• Willingness to promote dignity, privacy and respect for all patients.

Required skills