Cloud & Service Provider (C&SP) Director – MEA

About the role

The C&SP Director for the Middle East and Africa (MEA) owns the regional strategy, commercial performance and customer engagement model for the Cloud & Service Provider segment. The role translates global C&SP priorities into a differentiated MEA growth agenda, builds trusted executive relationships with strategic customers and ecosystem partners, and mobilizes Schneider Electric's portfolio across secure power, cooling, digital, software, services and sustainability. It is accountable for profitable growth, pipeline quality, strategic account execution and team capability across a multi-country region.

Key responsibilities

• Define and execute the MEA C&SP strategy, including priority markets, customer segments and growth plans.
• Own segment performance across orders, sales, profitability, forecast accuracy, pipeline health, cash and recurring revenue, with corrective actions when off plan.
• Lead executive engagement with hyperscalers, colocation providers, telecom and digital-infrastructure customers, building account plans that expand share of wallet.
• Orchestrate customer-centric architectures integrating power, cooling, automation, digital monitoring, software, services and lifecycle modernization.
• Identify and convert new opportunities linked to data-center capacity expansion, AI-ready infrastructure, edge deployment, modernization and energy efficiency.
• Sponsor major bids, set win strategies, manage commercial and execution risks and lead high-value negotiations.
• Build a scalable partner model with consultants, design institutes, contractors, system integrators, developers, technology alliances and channel partners.
• Align country teams, global account leaders, lines of business, sales, marketing, solution architects, operations, supply chain, finance and services around one regional plan.
• Strengthen lifecycle engagement, service penetration, modernization and recurring software/service revenue.
• Co-create with customers, feed MEA market insight into portfolio roadmaps and represent Schneider Electric in customer, partner and industry forums.
• Embed energy efficiency, decarbonization, circularity and responsible innovation in customer value propositions.
• Build, lead and develop a diverse, high-performing regional team.

Required profile

• Typically 15+ years of progressive commercial, segment, strategic-account or business leadership experience in cloud, data centers, critical infrastructure, energy management, industrial technology or a related B2B environment.
• Demonstrated success leading regional growth, complex customer portfolios and large strategic opportunities across multiple countries.
• Experience owning or materially influencing a P&L, business plan, forecast and investment agenda.
• Proven leadership of cross-functional, multicultural teams in a global matrix organization.
• Bachelor's degree in engineering, business or a related discipline; an MBA or other advanced degree preferred.
• Fluent business English; additional languages relevant to MEA are an advantage.
• Ability to travel regularly across MEA and internationally.
• PREFERRED: experience with hyperscale, colocation, telecom, edge or digital-infrastructure customers; exposure to solution architecture, technical sales, services, software, channel strategy or project business; experience shaping sustainability, energy-efficiency or decarbonization propositions; established relationships across the MEA data-center ecosystem.

Required skills

• Working knowledge of data-center electrical distribution, secure power, cooling, automation, software and services.
• Strong commercial and financial acumen, including P&L ownership, portfolio mix, pricing, risk and investment prioritization.
• Executive presence with C-level customer stakeholders and senior internal leaders.
• Matrix leadership, value-based selling and negotiation, talent leadership and succession planning.