Confidential Assistant to CMO & Operations Assistant

About the role

We are a premium multi‑fandom experiential retail brand with flagship locations across the UK, US and Malaysia. Based in our Global Marketing HQ in Dubai, you will support the Chief Marketing Officer while coordinating marketing, technology and operations teams worldwide.

Key responsibilities

• Manage the CMO’s daily schedule, travel logistics, meeting agendas and cross‑time‑zone coordination.
• Facilitate communication between marketing headquarters, tech/development, operations and procurement teams.
• Handle general admin duties such as filing, correspondence, vendor coordination and urgent operational requests.
• Monitor social media engagement, respond to DMs/comments and track performance metrics using AI‑powered tools.
• Assist in executing campaign calendars aligned with global product and store launches.
• Conduct outbound calls to prospective partners, vendors, tourism operators and media contacts; build prospect lists and manage follow‑ups via CRM.
• Support partnership outreach with email sequences and proposal coordination.
• Travel internationally for events, flagship store launches or partner meetings as needed.

Required profile

• Minimum 2 years experience in marketing, social media management, executive support or office administration.
• Open‑minded, adaptable and flexible with working hours and shifting priorities.
• Currently residing in the UAE with at least one month of valid residency/visa and available to start immediately.
• Willingness to work evening shifts overlapping with US hours and handle urgent tasks in a fast‑paced environment.

Required skills

• Proficiency with AI tools such as ChatGPT, Gemini and Canva AI.
• Strong command of Google Workspace and Microsoft Office.
• Experience with project‑management platforms (Asana, Trello or Monday.com).
• Familiarity with Meta Business Suite and other social‑media scheduling tools.
• Ability to use CRM systems for lead generation and outreach.