Customs PRO (Import & Export Documentation)

About the role

The Customs PRO will ensure full compliance with SAIF Zone and UAE Free Zone customs regulations, handling end‑to‑end import and export documentation. This position coordinates with freight forwarders, shipping agents and government authorities to guarantee smooth shipment processing.

Key responsibilities

• Manage complete customs clearance procedures for both import and export shipments.
• Prepare, review and submit documentation via the UAE Customs online portal.
• Coordinate with freight forwarders, shipping agents and clearing agents to ensure timely shipment processing.
• Handle Bill of Entry, Delivery Orders, Export Declarations and related customs paperwork.
• Maintain organized filing records and proper documentation.
• Liaise with government authorities for approvals and regulatory matters.
• Monitor shipment status and resolve customs clearance issues promptly.
• Oversee employee visa processes, including online applications, renewals, amendments and cancellations.

Required profile

• Minimum 2–3 years of proven experience in SAIF Zone or any UAE Free Zone customs clearance.
• Strong knowledge of UAE Free Zone regulations, customs procedures and documentation requirements.
• Hands‑on experience with UAE Customs online systems and portals.
• Experience processing employee visas within UAE Free Zones.
• Good communication and coordination skills, with ability to work independently.
• Bachelor’s degree, Diploma or equivalent education.