Data Science Manager – Operations

About the role

We are seeking a Data Science Manager – Operations to join our Digital Technology and Customer Experience team in Dubai. You will lead AI and data science initiatives that boost operational efficiency and support strategic decision‑making.

Key responsibilities

• Deliver AI and data science use cases that improve operational performance across the business.
• Build and implement predictive models such as price elasticity, residual value prediction, predictive maintenance, churn prediction and anomaly detection.
• Develop KPI metrics and reporting systems using statistical process control and data visualization tools.
• Generate actionable insights through statistical analysis, hypothesis testing and machine learning techniques.
• Collaborate with cross‑functional teams and business stakeholders to translate complex data into clear recommendations.
• Lead and support data scientists to ensure timely delivery of high‑quality analytics solutions.

Required profile

• 4‑5 years of experience in customer, finance or operations analytics or data science.
• Proven experience delivering machine learning and advanced analytics solutions in a business environment.
• Strong ability to work in cross‑functional teams and manage multiple stakeholders.
• Excellent communication skills to convey technical concepts to non‑technical audiences.

Required skills

• Python
• SQL
• Databricks
• scikit‑learn, TensorFlow, PyTorch
• ARIMA/SARIMA, Prophet
• Natural Language Processing techniques
• Data visualization libraries: Matplotlib, Seaborn, Plotly, Bokeh
• MLOps, Git, Spark