Delivery Aggregator Sales Manager

About the role

Joud is seeking an experienced Aggregator Sales Manager to lead its third‑party delivery business across platforms such as Talabat, Deliveroo, Careem, Keeta and Noon Food. The role is commercially focused, aiming to grow sales profitably by improving visibility, conversion, average order value and overall platform performance.

Key responsibilities

• Own sales performance on Talabat, Deliveroo, Careem, Keeta and Noon Food.
• Set and monitor sales, order and AOV targets per platform and outlet.
• Analyse performance data to identify growth or decline drivers and implement corrective actions.
• Manage aggregator marketing including CPC campaigns, sponsored listings, banners, discounts, bundles and promotional mechanics.
• Monitor advertising spend, campaign ROAS and customer acquisition metrics.
• Improve Joud’s visibility and ranking across aggregator search, categories and recommendation surfaces.
• Maintain and optimise aggregator menu content – category structure, pricing, photography, descriptions and upselling.
• Develop bundles and offers to increase conversion and basket size.
• Track ratings, reviews, refunds and work with Operations to resolve recurring issues.
• Monitor operational KPIs such as availability, rejected orders, preparation time, cancellations and out‑of‑stock items.
• Manage relationships with aggregator account managers and negotiate support, visibility and commercial opportunities.
• Produce regular performance reports covering sales, marketing, conversion, customer behaviour and channel profitability.

Required profile

• Proven experience managing restaurant aggregator channels (Talabat, Deliveroo, Careem, Keeta, Noon Food).
• Strong understanding of aggregator sales dashboards, CPC and sponsored advertising, promotions and discount mechanics.
• Experience with platform campaigns, banner placements and digital menu merchandising.
• Knowledge of platform ranking, visibility, average order value optimisation and basket building.
• Familiarity with ratings, reviews, repeat‑customer behaviour and aggregator commission structures.
• Ability to analyse operational performance – availability, cancellations, refunds – and its impact on sales.
• Experience in a multi‑outlet restaurant or F&B business is strongly preferred.

Required skills

• CPC campaign management
• Aggregator platform analytics
• Digital menu merchandising
• Promotions and discount mechanics
• Performance reporting and data‑driven decision making