Dispatch Clerk – Concrete Block Logistics

About the role

Concrete Block Dispatch Clerk is responsible for the efficient scheduling, routing, and dispatching of delivery trucks carrying concrete blocks and masonry supplies. You will serve as the primary link between customers, sales representatives, yard workers, and commercial drivers.

Key responsibilities

• Plan, schedule, and assign daily delivery routes for a fleet of flatbed, boom, and moffett trucks to ensure maximum fuel efficiency and on‑time arrivals.
• Receive delivery requests, verify inventory availability, and enter precise load details into the dispatch software.
• Maintain constant radio or phone contact with drivers to track delivery status, communicate route changes, and troubleshoot on‑site issues.
• Coordinate with forklift operators and yard staff to ensure trucks are loaded accurately and safely according to weight limits and delivery sequence.
• Provide customers with accurate delivery windows, proactive delay updates, and professional resolutions to delivery complaints.
• Verify driver logs, delivery receipts, bill of ladings, and ensure compliance with Department of Transportation regulations.

Required profile

• 1–3 years of experience in dispatching, logistics, or routing, preferably within the construction, building materials, or ready‑mix concrete industry.
• High school diploma or equivalent required; a certificate in logistics or supply‑chain management is a plus.

Required skills

• Proficiency with dispatching software such as Command Alkon, Trimble, or similar fleet management systems.
• Experience using GPS tracking tools for route monitoring.