ERP Implementation Engineer

About the role

We are seeking an ERP Implementation Engineer to join our team in Dubai. The role focuses on delivering end‑to‑end ERP solutions, from requirement gathering to configuration, testing, training, and post‑go‑live support.

Key responsibilities

• Assist customers throughout the ERP implementation and deployment process.
• Configure ERP applications based on approved customer requirements.
• Conduct end‑user training for relevant ERP modules.
• Provide post‑sales and post‑implementation support.
• Gather, document, and analyze customer business requirements.
• Participate in business process analysis and customer workshops.
• Collaborate with developers, offshore teams, sales, technical consultants, and project managers.
• Support system testing, user acceptance testing, validation, and go‑live activities.
• Prepare user manuals, implementation documents, issue logs, and resolution reports.

Required profile

• 2+ years of experience in ERP implementation, consulting, or a related role.
• Good understanding of ERP applications from functional and technical perspectives.
• Hands‑on experience with ERP configuration and integration.
• Strong requirement‑gathering and business process analysis skills.
• Experience conducting customer meetings, workshops, and end‑user training.

Required skills

• ERP Implementation
• ERP Configuration
• ERP Consulting
• Business Process Analysis
• Requirement Gathering
• ERP Integration Testing
• Go‑Live Support
• Customer Relationship Management (CRM)