Executive Assistant – People & Intellectual Capital Group

About the role

We are seeking a proactive Executive Assistant to support the Group Head of the People & Intellectual Capital Group. The role ensures smooth daily operations, effective coordination with internal and external stakeholders, and seamless management of administrative tasks.

Key responsibilities

• Maintain internal discipline of the Group Head’s office by organizing meetings, appointments, and discussions, and providing timely reminders.
• Prepare and distribute the Group Head’s daily schedule of meetings, appointments, and engagements.
• Coordinate travel arrangements, hotel bookings, and stationery requests, liaising with procurement and admin units.
• Act as a liaison between end‑users, admin teams, and external vendors on all administrative matters.
• Manage requests logged with the Admin Helpdesk for maintenance services and with the Technology HelpDesk for user access, hardware purchases, and expense processing.
• Process staff reimbursements and expense claims in compliance with company policy.
• Assist with onboarding new joiners within the People & Intellectual Capital Group.

Required profile

• High level of maturity with excellent communication and interpersonal skills.
• Ability to manage stressful situations and work under pressure with tight deadlines.
• Strong command of English, both written and spoken.
• Understanding of HR systems and procedures.

Required skills

• Proficiency in MS Office applications.
• Strong working knowledge of Outlook for email and calendar management.