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Executive Lounge Assistant

IHG Hotels & Resorts · Doubaï

New
Junior 🇬🇧 English

Job description

About the role

The Executive Lounge Assistant provides dedicated service to executive guests, ensuring a comfortable and memorable stay by responding efficiently to enquiries and offering hotel amenities.

Key responsibilities

  • Welcome executive guests on arrival, assist throughout their stay, and handle enquiries and complaints.
  • Process accurate check‑ins and check‑outs and ensure guest supplies and amenities are replenished to standards.
  • Stay informed about hotel services, VIP requests, special events, and local attractions.
  • Comply with hotel security, fire regulations, and health and safety legislation.

Required profile

  • Minimum 1–2 years experience in a similar role within a four or five‑star hotel or comparable industry.
  • Ability to work with multicultural teams, strong verbal and written communication skills, and detail‑oriented performance.
  • Multilingual ability (Mandarin, Arabic, Russian, French) is a plus.

Required skills

  • Background in Food & Beverage service.
  • Technical proficiency in related software (preferred).

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec IHG Hotels & Resorts.
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Published 10 hours ago

Expires 1 month from now

5 views · 0 interested

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IHG Hotels & Resorts

Doubaï