Executive Lounge Receptionist – Abu Dhabi

About the role

The Executive Lounge Receptionist ensures executive guests enjoy a seamless and memorable stay by responding promptly to enquiries, providing local advice and handling any special requests. This role is the first point of contact for high‑profile guests and requires a polished, service‑focused attitude.

Key responsibilities

• Welcome executive guests on arrival and assist them throughout their stay.
• Handle enquiries, complaints and VIP requests efficiently.
• Process accurate check‑ins and check‑outs.
• Ensure guest supplies and amenities are offered and replenished to required standards.
• Stay informed about hotel services, local attractions and special events.
• Follow security, fire and health‑safety regulations.
• Support the Executive Lounge Supervisor or Manager with assigned tasks.

Required profile

• Previous front‑office experience in a hotel, leisure or retail environment.
• Experience in food and beverage service.
• Calm, organised and able to work efficiently under pressure.
• Professional appearance and strong communication skills.
• Passion for delivering exceptional guest service.

Required skills

• Front Office operations
• Food & Beverage service

What we offer

• Opportunity to work for a leading global hospitality brand.
• Exposure to executive‑level guest service and VIP handling.
• Professional development within Hilton’s worldwide network.