F&B/Culinary Admin

About the role

The F&B/Culinary Admin provides essential administrative support for the food and beverage operations at a luxury hotel, handling data entry, document preparation, and guest interactions.

Key responsibilities

• Enter and retrieve information from computer databases, update records, files, reservations, and respond to guest inquiries.
• Prepare letters, memos, and other documents using word processing, spreadsheet, database, and presentation software.
• Handle incoming and outgoing mail, including date stamping and distribution.
• Create and maintain both computer‑based and paper‑based filing systems for records and reports.
• Operate standard office equipment and point‑of‑sale (POS) systems.
• Welcome guests, address service needs, and ensure a professional appearance in line with company standards.
• Maintain confidentiality of proprietary information and protect company assets.

Required profile

• Adherence to company policies, professional appearance, and confidentiality.
• Clear and professional communication with guests and colleagues.
• Ability to lift, carry, push, or pull objects up to 10 lb without assistance.
• Team‑oriented mindset with the ability to develop positive working relationships.

Required skills

• Proficiency with word processing, spreadsheet, database, and presentation software.
• Experience using point‑of‑sale (POS) systems and standard office equipment.