Field Operations Specialist – UAE & Middle East

About the role

CHAOS Industries is seeking a Field Operations Specialist to serve as the operational backbone for its growing presence across the UAE and the wider Middle East. Reporting to the senior deployed representative, you will work hands‑on with hardware, support military and government customers, and ensure deployments execute flawlessly.

Key responsibilities

• Plan, coordinate and execute system deployments across the region, managing pre‑deployment readiness through to customer handover.
• Set up, configure and provide first‑line troubleshooting for CHAOS hardware and software in the field.
• Serve as the primary point of contact for customers, building trusted relationships and feeding feedback to product and engineering teams.
• Support demonstrations, coordinate logistics for visiting teams, and manage in‑country administrative and compliance requirements.

Required profile

• 3+ years of experience in field operations, systems support, or technical operations, preferably in defence or mission‑critical environments.
• Proven ability to operate independently, make sound decisions in fast‑moving, ambiguous field settings, and travel up to 50% across the Middle East.
• Strong interpersonal and communication skills to build trust with military and government stakeholders.
• Eligibility to obtain and maintain relevant security clearances.

Required skills

• Comfortable working in a Linux terminal environment.
• Solid understanding of networking fundamentals.
• Ability to configure hardware and perform first‑line troubleshooting of complex systems.

What we offer

• Private medical, dental and vision benefits for employees and dependents, fully paid by the company.
• 5% pension match.
• Competitive base salary, generous pre‑IPO stock option grants, relocation assistance and upcoming annual bonuses.