Food and Drinks Manager
Hilton · Dubai
Job description
About the role
Hilton is hiring a Food and Drinks Manager for Conrad Dubai. You will lead food and beverage operations across restaurants, bars, in-room dining, banqueting and special events, driving revenue, operational excellence and quality and safety while shaping memorable dining experiences.
Key responsibilities
- Develop and implement food and beverage strategies aligned with hotel objectives, guest expectations and commercial goals.
- Inspire, mentor and develop venue managers and service leaders, and foster accountability and engagement.
- Oversee daily operations of restaurants, bars, lounges, in-room dining and banqueting services.
- Champion personalised service, anticipate guest needs and handle service recovery effectively.
- Maintain brand standards through regular operational walkthroughs of service, cleanliness, presentation and product quality.
- Manage budgets, forecasts and financial targets, optimising revenue, profitability, labour productivity and operating costs.
- Analyse profit and loss statements, sales reports and KPIs to find growth opportunities.
- Collaborate with culinary and bar leaders to improve menus, pricing, seasonal offerings and promotions.
- Ensure food safety, sanitation and workplace safety compliance with local regulations, HACCP principles and hotel policy.
- Support succession planning and career development for team members.
- Partner with Culinary, Finance, Marketing, Human Resources and Events teams, and continuously improve processes and service standards.
Required profile
- A passion for hospitality.
- Integrity and a strong sense of ownership and accountability.
- Leadership ability and teamwork spirit.
- Focus on the present with urgency and discipline.
What we offer
- Travel perks: 110 nights of discounted travel through the Go Hilton programme.
- Paid parental leave for eligible team members.
- Crisis concierge support and mental health resources, including an Employee Assistance Programme in many countries.
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Published 1 day ago
Expires 1 week from now
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Hilton
Dubai