Front Desk Executive

About the role

Starwalkers is a neurodiversity-affirming paediatric therapy clinic in Dubai that works with children with autism, ADHD, Down syndrome and speech delay, and with their families. It is looking for a Front Desk Executive to run the day-to-day of the clinic. The position is full-time and based in the clinic, reporting to the Founder.

Key responsibilities

• Welcome families, manage check-in and the waiting area
• Manage the daily schedule: bookings, reschedules, cancellations and therapist diaries
• Take payments and issue invoices and receipts in DHA software
• Send renewal reminders and confirm the next block of dates with each family
• Keep patient records, consent forms and session notes up to date in the software
• Answer the clinic phone and WhatsApp messages from existing families
• Coordinate with therapists on rooms and session changes
• Support DHA documentation and insurance paperwork

Required profile

• Fluent in Tagalog and English; Arabic or Hindi is a further plus
• 1 to 3 years of experience at a clinic, hospital, school or hotel front desk
• Available on weekends, which are the clinic's busiest day
• Already in Dubai with the right to work; a spouse or family visa is ideal
• Organised and reliable, warm with families including on difficult days

Required skills

• Comfortable with practice management software
• ClinicSoft experience is an advantage

The salary is AED 3,000 to 4,000 per month depending on experience. To apply, send your CV by email with one line explaining why you want to work with families of neurodivergent children.