Front Desk Receptionist

About the role

Delma Laboratory for Soil & Construction Materials Inspection LLC is looking for a professional Front Desk Receptionist to be the first point of contact for visitors and callers at its Mussafah facility. The role supports daily laboratory operations by handling administrative tasks, managing the reception area, and assisting clients with sample submissions.

Key responsibilities

• Greet and welcome visitors, clients, and vendors in a courteous manner.
• Answer, screen, and direct incoming phone calls to the appropriate staff.
• Provide general information about laboratory services and testing capabilities.
• Maintain a tidy, organized reception area and keep visitor logs.
• Manage meeting‑room schedules and coordinate appointments for management and technical staff.
• Receive, sort, and distribute mail, packages, and courier deliveries; prepare outgoing mail.
• Assist with data entry, filing, and document preparation.
• Support clients with sample submission procedures, including documentation and labeling.

Required profile

• High school diploma or equivalent; office administration or customer‑service certification preferred.
• Minimum 1 year of experience in a receptionist, front‑desk, or administrative support role, ideally within a laboratory, engineering, or construction services environment.
• Excellent verbal and written English; proficiency in Arabic is required.
• Professional appearance, strong telephone etiquette, and a customer‑focused attitude.

Required skills

• Proficiency with Microsoft Office applications (Outlook, Word, Excel).