Front Desk Supervisor
Aloft · Abu Dhabi
Job description
About the role
The Front Desk Supervisor oversees guest check‑in and check‑out operations, manages cash handling and reporting, and ensures high service standards at Aloft Abu Dhabi.
Key responsibilities
- Process guest check‑ins and check‑outs, verify identity, assign rooms and issue keys.
- Handle all cash and payment transactions, balance receipts, and prepare cashier and closing reports.
- Enter Marriott Rewards information, ensure rates match market codes and document exceptions.
- Compile daily reports, logs and contingency lists, and notify loss prevention of any theft reports.
- Assist management in training, evaluating, counseling and coaching front‑desk staff, and act as a role model for the open‑door policy.
Required profile
- High school diploma or G.E.D. equivalent.
- At least 1 year of related front‑desk experience.
- Minimum 1 year of supervisory experience.
Required skills
- Proficient operation of computer‑based POS systems for reservations and cash handling.
- Ability to process various payment types, vouchers and paid‑outs accurately.
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Published 5 hours ago
Expires 1 month from now
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Aloft
Abu Dhabi
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