Front Office Host (Receptionist)
EMEA · Dubai
Job description
About the role
Join the Hotels team to deliver exceptional hospitality by welcoming guests, handling check‑ins and check‑outs, and creating memorable experiences throughout their stay.
Key responsibilities
- Greet guests, verify details, assign rooms, issue keys and provide welcome materials or bell service assistance.
- Process departures, verify charges, handle payments, issue receipts and use the POS system accurately.
- Provide comprehensive information on hotel offerings, rates, promotions and local attractions.
- Promote hotel amenities and services through up‑selling techniques to maximize revenue.
- Respond to guest requests, resolve concerns promptly and manage communications efficiently.
Required profile
- Passion for hospitality and delivering warm, memorable guest experiences.
- Integrity, teamwork, leadership, ownership and a sense of urgency.
Required skills
- Proficiency with hotel front‑desk and point‑of‑sale systems.
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Published 13 hours ago
Expires 1 month from now
2 views · 0 interested
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EMEA
Dubai
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