General Accommodation Role (VAJ)

About the role

This position supports the Accommodation Operations Leadership team in day‑to‑day activities within a 5‑star staff accommodation. The role ensures high‑quality service for residing ambassadors and contributes to the smooth operation of the facility.

Key responsibilities

• Maintain and upkeep the staff accommodation, handling operational tasks promptly.
• Receive ambassadors, process orders, and deliver requested services in a timely manner.
• Prevent complaints and execute service recovery when needed.
• Communicate proactively with fellow ambassadors, always prioritising their interests.
• Go the extra mile to exceed service standards.

Required profile

• Minimum high school diploma or equivalent.
• At least one year of experience in a similar role within a 5‑star hotel environment.
• Proficiency in English.

Required skills

• Strong customer‑first mindset.
• Ability to drive results and adapt to a fast‑paced environment.
• Resilience and willingness to learn.

What we offer

• Full‑time employment in a dynamic hospitality setting.
• Opportunity to work with a leading real‑estate and hospitality brand.
• Professional development within a performance‑driven culture.