General Manager – Specialty Coffee & Hospitality

About the role

Al Gahwa Al Arabiya L.L.C is seeking an experienced, energetic, and results‑driven General Manager to oversee its growing specialty coffee, food & beverage, customer service, and hospitality operations across multiple locations.

Key responsibilities

• Lead and coordinate daily operations of all branches, ensuring smooth and efficient service delivery.
• Develop and execute strategies to increase sales, improve profitability, and meet business targets.
• Identify and develop new business opportunities within the specialty coffee and F&B sectors.
• Maintain high standards of customer service and hospitality across all outlets.
• Manage and mentor multi‑disciplinary teams, fostering a culture of excellence and accountability.

Required profile

• Minimum 15 years of experience in specialty coffee, food & beverage, customer service, or hospitality.
• Proven track record managing multiple branches and overall company operations.
• Strong leadership, team‑management, and communication abilities.
• Demonstrated success in driving sales growth and profitability.
• Excellent decision‑making, problem‑solving, and business development skills.

Required skills

What we offer

• Competitive salary package based on experience.
• Attractive company benefits in line with UAE Labour Law.
• Employment visa and medical benefits as per UAE regulations.
• Additional benefits applicable under UAE Labour Law.