GoldenSource Consultant – Abu Dhabi (relocation friendly)

About the role

The IT Engineer Application will be responsible for the operational management, support, and continuous improvement of the Golden Source SaaS‑based Enterprise Data Management (EDM) platform. This role ensures the stability, integrity, and efficiency of the application, supporting business‑critical data flows for Global Markets.

Key responsibilities

• Monitor and maintain the health and performance of the Golden Source SaaS application.
• Oversee daily operational activities, including data ingestion, validation, and distribution to downstream systems.
• Manage and resolve incidents, perform root‑cause analysis, and coordinate with Golden Source support for escalations.
• Coordinate and validate change requests and releases, ensuring proper documentation and communication.
• Implement and monitor automated data‑quality checks and reconciliation processes.
• Maintain compliance with internal ITSM, ORAP, and business‑continuity protocols.
• Serve as the primary liaison between FAB and Golden Source for operational matters.
• Collaborate with business and technology stakeholders to align operational workflows with business needs.
• Maintain operational runbooks, SOPs, and incident logs.
• Provide regular performance and issue‑resolution reports to management.

Required profile

• 5+ years experience in IT operations or application support, preferably in financial services or data‑management platforms.
• Hands‑on experience with SaaS applications, ideally Golden Source or similar EDM systems.
• Familiarity with AWS cloud infrastructure and open‑source technology stacks.
• Strong understanding of market and reference data workflows.
• Experience in vendor coordination and SLA management.
• Knowledge of ITSM processes (incident, change, problem management).
• Excellent documentation and reporting skills.
• Experience with automation tools and scripting (Python, Bash).
• Bachelor’s degree in Computer Science, Information Systems or a related field.
• Certifications in ITIL, AWS or SaaS operations are a plus.

Required skills

• AWS
• Open‑source technology stacks
• SaaS applications
• Golden Source
• Python
• Bash