Guest Arrival Expert – Hotel Frontline Role
Four Points
Job description
About the role
First impressions are everything at Four Points by Sheraton on Sheikh Zayed Road. As a Guest Arrival Expert you will guide guests through their arrival and departure, ensuring each interaction feels memorable and seamless.
Key responsibilities
- Deliver a wide range of services that assist guests during check‑in, check‑out and throughout their stay, including handling requests and providing local area highlights.
- Process operational needs, complete reports, and maintain safety, confidentiality and quality standards while moving throughout the property.
- Uphold company policies, protect assets, and ensure personal uniform and appearance meet professional standards.
Required profile
- High school diploma or G.E.D. equivalent; no prior experience required.
- Ability to stand, walk and lift objects up to 50 lb unaided (over 75 lb with assistance) and perform physical tasks throughout the shift.
- Commitment to a safe workplace, confidentiality, and delivering high‑quality guest service with professional communication.
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Published 5 days ago
Expires 1 month from now
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