Guest Experience Expert – Al Forsan
Marriott Hotels & Resorts · Abu Dhabi
Job description
About the role
Our Guest Experience Experts create memorable stays by guiding guests through every step of their visit at Marriott Al Forsan. The role involves delivering a wide range of services, from check‑in to local area recommendations, while maintaining a safe and professional environment. You will be empowered to take initiative and ensure each interaction feels part of the overall experience.
Key responsibilities
- Provide seamless guest services, including check‑in, check‑out, and handling guest requests throughout the stay.
- Process operational needs, complete reports, and share local area highlights to enhance the guest experience.
- Address guest inquiries promptly and resolve issues in a courteous manner.
- Move freely around the property, performing physical tasks such as lifting objects up to 10 lb without assistance.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior work or supervisory experience required.
- Ability to stand, walk, and perform light physical tasks for extended periods.
- Maintain confidentiality, follow company policies, and uphold quality standards.
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Published 2 weeks ago
Expires 1 month from now
20 views · 0 interested
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Marriott Hotels & Resorts
Abu Dhabi