Guest Experience Expert – Front Desk
Marriott Hotels & Resorts · Abu Dhabi
Job description
About the role
The Guest Experience Expert at Marriott Al Forsan provides memorable, personalized service throughout a guest’s stay, from arrival to departure. This role combines front‑desk operations with proactive guest engagement to create a unique experience.
Key responsibilities
- Deliver a wide range of services that guide guests throughout their stay, from check‑in to check‑out.
- Process operational needs, respond to guest requests, complete reports and share local area highlights.
- Maintain a safe workplace by following company policies, protecting assets, upholding quality standards and presenting a professional appearance.
- Ensure guest confidentiality and protect company assets at all times.
- Adhere to uniform, personal appearance and communication standards.
- Perform physical duties such as standing, walking and handling objects up to 10 lb without assistance.
Required profile
- High school diploma or GED equivalent.
- No prior work experience required.
- No supervisory experience or specific licenses needed.
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Published 1 month ago
Expires 1 week from now
38 views · 0 interested
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Marriott Hotels & Resorts
Abu Dhabi