Guest Experience Expert (Front Office Agent)
St. Regis Hotels & Resorts · Doubaï
Job description
About the role
The Guest Experience Expert ensures every guest enjoys a memorable and unique stay from check‑in to check‑out. Working on the front office floor, you will guide guests through their entire experience, handling requests and providing local insights while maintaining a professional appearance.
Key responsibilities
- Deliver a wide range of services that guide guests throughout their stay.
- Process operational needs, address guest requests and complete daily reports.
- Share highlights of the local area and assist with guest inquiries.
- Maintain safety standards, follow company policies and protect confidential information.
- Perform physical tasks such as standing, walking, and lifting objects up to 10 lb.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- No supervisory experience required.
- No specific license or certification required.
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Published 9 hours ago
Expires 1 month from now
3 views · 0 interested
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St. Regis Hotels & Resorts
Doubaï