Guest Services Agent – Hotel
Minor Hotels · Dubai
Job description
About the role
At Avani Deira Dubai Hotel we blend vibrant design with warm hospitality, creating memorable experiences for guests from around the world. If you take pride in the little things and believe a genuine smile makes a difference, you’ll thrive as a Guest Services Agent.
Key responsibilities
- Anticipate guest needs and handle inquiries with the Minor Hotels standard of service.
- Maintain comprehensive knowledge of hotel products, including room types, rates, facilities, food and beverage outlets, spa, and other Minor Hotels properties.
- Take personal responsibility for service quality and ensure guest satisfaction issues are resolved promptly.
- Suggest proactive and innovative alternatives to enhance the guest experience.
- Attend hotel events, daily shift briefings and training to continuously improve professional skills.
- Develop harmonious working relationships with all hotel departments.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Published 1 day ago
Expires 1 week from now
10 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Minor Hotels
Dubai