Head of Healthcare & Critical Facilities (Operations and Maintenance)

About the role

Enova is looking for a Head of Healthcare & Critical Facilities covering operations and maintenance. The role leads O&M across healthcare facilities, ensuring safe, reliable and efficient service delivery, and oversees engineering systems, asset performance and contractual compliance in line with HTM, DoH guidelines and international FM standards. It also covers cost optimisation, team leadership and customer satisfaction.

Key responsibilities

• Lead overall O&M of healthcare facilities, ensuring service continuity, asset reliability and contractual compliance
• Develop strategic maintenance plans, operational procedures and service improvement initiatives
• Ensure compliance with HTM guidance, DoH requirements, statutory regulations and international FM standards
• Oversee critical engineering systems such as medical gas pipelines, electrical services, ventilation, water systems, fire safety and lifts, including HTM 02-01, 03-01, 04-01, 05 series, 06 series and 08-02
• Lead operational risk management, asset criticality assessments, business continuity planning and emergency preparedness
• Monitor KPIs, SLAs, contractual obligations and customer satisfaction targets
• Manage budgets, expenditure forecasts, procurement and cost control while maintaining service quality
• Lead and develop engineering, maintenance and facilities teams, and oversee contractors and specialist providers
• Implement preventive and corrective maintenance programmes, permit-to-work systems, risk assessments and safe systems of work
• Oversee asset lifecycle planning, condition assessments and long-term infrastructure improvement programmes
• Coordinate with clinical, infection prevention, HSEQ and other stakeholders, and lead investigations into service failures, safety incidents and audit findings
• Drive energy efficiency, sustainability and cost-reduction initiatives, and oversee CMMS use, asset registers and performance reporting

Required profile

• Bachelor's degree in Engineering (preferably Electrical, Mechanical or Industrial) or Facilities Management, from an accredited university approved by the Ministry of Education
• PMP or equivalent management certification preferred
• 15 years of total relevant experience in facilities management, engineering operations or maintenance
• At least 7 years in a senior leadership position within healthcare facilities management
• Proven experience complying with HTM, DoH requirements and international FM standards

Required skills

• Knowledge of HTM and DoH requirements and qualification under the relevant Health Technical Memoranda
• Asset management, maintenance strategy and lifecycle planning
• Financial, budgetary and contractual management
• Risk management, business continuity and emergency preparedness
• Proficiency in CMMS, asset management systems and performance reporting
• Adherence to the HSEQ policy and local legislation