Hospital Administration Manager – Clinical Operations

About the role

Crown Hospital is seeking an experienced and organized Hospital Administration Manager to oversee daily hospital administrative and clinical coordination activities. The role ensures smooth and efficient healthcare service delivery through duty roster preparation, patient registration, insurance coordination, and overall hospital administration.

Key responsibilities

• Manage and coordinate day‑to‑day hospital administrative operations, ensuring smooth interaction between clinical and non‑clinical departments.
• Prepare and manage monthly duty rosters for doctors, nurses and other clinical staff, arranging coverage and replacements as needed.
• Oversee patient registration and reception activities, guaranteeing accurate data entry and proper documentation.
• Coordinate insurance eligibility verification, approvals, claims documentation and empanelment applications.
• Support daily administrative requirements of clinical departments such as laboratory, radiology and pharmacy.
• Prepare and verify monthly attendance records for clinical and administrative staff and submit reports to HR.
• Handle regulatory submissions through DOH Abu Dhabi portals and maintain required documentation.
• Prepare operational reports and updates for hospital management and coordinate departmental meetings.

Required profile

• Bachelor’s degree in Hospital Administration, Healthcare Management or a related field.
• Minimum of 2 years’ experience in hospital administration or healthcare operations.
• Strong communication, coordination and organizational abilities.
• Capability to manage multiple administrative responsibilities and prepare duty rosters for clinical staff.

Required skills

• Patient registration and hospital management systems.
• Insurance eligibility verification, approvals and billing coordination.
• DOH Abu Dhabi portal navigation and regulatory documentation.
• Microsoft Office Suite, especially Excel and Word.