Hotel Cleanliness Expert – Guest Environment Specialist

About the role

Our Guest Environment Experts are skilled in a wide range of housekeeping functions, responsible for maintaining the appearance and cleanliness of the entire hotel. They are empowered to move throughout the property and take proactive actions that enhance the guest experience.

Key responsibilities

• Respond to guest requests promptly, ensuring satisfaction and personalized service.
• Stock housekeeping carts and supply rooms with linens, amenities, and cleaning materials.
• Clean guest rooms and public areas to Marriott’s quality standards, including making beds, sanitizing surfaces, and managing waste.
• Follow safety protocols, company policies, and confidentiality guidelines while performing duties.
• Lift, carry, push, pull, and place objects up to 50 pounds without assistance, remaining on feet for extended periods.

Required profile

• Ability to stand, sit, and walk for long durations while maintaining a professional appearance.
• Commitment to a safe workplace, adherence to policies, and upholding quality standards.
• Professional communication skills and respect for guest privacy and confidentiality.
• Physical capability to handle housekeeping equipment and perform manual tasks safely.