Hotel Guest Environment Expert – Housekeeping

About the role

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success – ensuring a safe workplace, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

Key responsibilities

• Deliver guest requests, stock carts, clean rooms and public spaces.
• Maintain safety, follow policies, uphold quality standards, and ensure professional appearance and communication.
• Move, lift, carry, push, pull objects up to 50 pounds without assistance.

Required profile

• Ability to stand, sit, walk for extended periods and lift objects up to 50 pounds without assistance.
• Commitment to safety, confidentiality, and quality standards.
• Professional demeanor and adherence to uniform and appearance guidelines.