Housekeeping Coordinator

About the role

We are seeking an organized and detail‑oriented Housekeeping Coordinator to join our dynamic team in Ras Al‑Khaimah, United Arab Emirates. Reporting to the Director of Housekeeping, you will act as the administrative backbone of the department, ensuring smooth operations and exceptional guest experiences.

Key responsibilities

• Provide comprehensive administrative support to all areas of the Housekeeping department and serve as a liaison between management and staff.
• Assign rooms to attendants, housemen and supervisors according to sectional schedules, balancing workload and workflow efficiency.
• Maintain accurate employee records, schedules, gratuity documentation, and daily discrepancy reports.
• Process and track work orders and guest requests, ensuring timely delivery to guest rooms.
• Answer office phones professionally, record messages and dispatch communications as directed.
• Deliver proactive guest service support while fostering a collaborative environment.
• Adhere strictly to Health & Safety guidelines and organizational standards.
• Perform additional duties as required to meet departmental goals.

Required profile

• Strong written and verbal communication skills.
• Excellent organizational and time‑management abilities.
• Proven ability to multitask in a fast‑paced, demanding environment.
• Capability to work well under pressure while maintaining accuracy.
• Problem‑solving mindset with analytical skills.

Required skills

• Proficiency in Microsoft Word
• Proficiency in Microsoft Excel
• Proficiency in Microsoft Outlook
• Proficiency in Microsoft PowerPoint