Housekeeping Supervisor – Resort & Spa
EMEA · Ras Al Khaimah
Job description
About the role
Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. As a Housekeeping Supervisor you will lead a team to deliver high‑quality service and uphold Hilton standards at DoubleTree by Hilton Resort & Spa Marjan Island.
Key responsibilities
- Supervise housekeeping operations by allocating daily duties and overseeing room attendants.
- Lead the housekeeping team through training, coaching, scheduling and performance management.
- Maintain room quality by conducting routine inspections of check‑out and occupied rooms.
- Ensure guest satisfaction by anticipating and responding to guest needs, including VIP and special requests.
- Monitor facilities and maintenance by inspecting service areas, corridors and storerooms and reporting defects.
- Drive cleanliness standards by scheduling and supervising deep‑cleaning activities and special projects.
- Manage resources and inventory, monitoring supplies, equipment and stock levels for cost efficiency.
- Uphold Hilton brand standards, hygiene, health and safety requirements and consistent housekeeping practices.
Required profile
- Previous experience in a housekeeping supervisory role.
- Proven track record of successfully managing and motivating a team.
- Strong organizational and analytical skills.
- Strong verbal and written communication skills.
- Proficiency in Microsoft Office and other computer programs.
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Published 4 days ago
Expires 1 month from now
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EMEA
Ras Al Khaimah
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