HVAC Secretary

About the role

WAHA AİR is seeking a full‑time, on‑site HVAC Secretary to support its Dubai operations. The role involves handling a wide range of clerical and administrative tasks that keep HVAC projects running smoothly.

Key responsibilities

• Manage daily correspondence, prepare documents, maintain project records and organize files.
• Coordinate schedules, arrange meetings, support senior executives and take minutes.
• Prepare reports, proposals and presentations for internal and client use.
• Serve as the first point of contact for clients and partners, handling phone calls, greeting visitors and directing inquiries.
• Update databases, track project documentation and assist with order processing.
• Collaborate with engineering, sales and service teams to ensure accurate and up‑to‑date information.

Required profile

• Strong clerical abilities, including document preparation, filing, data entry and record management.
• Excellent communication and customer‑service skills.
• Experience in secretarial or executive administrative support, including calendar management and meeting coordination.
• Relevant diploma or degree in business administration, office management or a related field (preferred).
• Ability to work on‑site in Dubai and interact with a multicultural team.

Required skills

• Proficiency with MS Office (Word, Excel, PowerPoint).
• Experience using CRM software for handling calls, emails, leads and customer follow‑up.