Junior Account Executive – eCommerce & Logistics

About the role

We are seeking a motivated Junior Account Executive to support our growing portfolio of eCommerce and cross‑border logistics clients. In this role you will help manage client relationships, assist with revenue generation and ensure smooth execution of fulfillment and shipping services across our network.

Key responsibilities

• Assist day‑to‑day relationship management for assigned eCommerce and marketplace sellers.
• Support the execution of strategic account plans and onboarding of new clients.
• Coordinate with operations, customs and last‑mile teams to resolve client issues quickly.
• Monitor shipment performance, flag exceptions and keep clients informed.
• Maintain accurate client records and activity logs in the CRM system.
• Identify upsell and cross‑sell opportunities and help prepare proposals and pricing sheets.
• Track account revenue performance against targets and produce regular reports.
• Liaise with internal stakeholders (operations, IT, finance) to ensure seamless service delivery.

Required profile

• Bachelor’s degree in Business, Logistics, Marketing or a related field.
• 1‑3 years of experience in account management, logistics coordination or client‑facing sales.
• Exposure to eCommerce, cross‑border shipping or freight forwarding is a strong advantage.

Required skills

• Salesforce
• Google Workspace
• CRM Tools
• Logistics Operations
• Cross‑border shipping
• Fulfillment
• eCommerce platforms
• Last‑mile delivery
• Hubspot
• Ms Office