Junior Administrative Assistant

About the role

We are looking for a proactive Junior Administrative Assistant to support our airline catering operations. You will act as a liaison between flight schedules, catering orders, and internal departments, ensuring smooth daily workflows in a fast‑paced environment.

Key responsibilities

• Receive and summarise airline flight schedules for operating flights.
• Update catering orders and service requests in ERP/VITE and communicate changes to relevant teams.
• Escalate any deviations or discrepancies to the Operations Assistant on shift.
• Validate new menus and schedule changes in DFSM, requesting corrections when needed.
• Generate and distribute production and flight preparation reports promptly.
• Prepare catering quotations, issue invoices, and track payments for cash customers.
• Compile and charge catering services for credit customers.
• Assist the Operations Assistant with daily operational tasks and support staff training.
• Monitor office supplies and place orders to maintain stock levels.

Required profile

• High school diploma or equivalent; business, hospitality, supply‑chain or catering studies are a plus.
• At least 2 years of administrative or office support experience, preferably in catering or hospitality.
• Strong communication skills across all organisational levels.
• Ability to work independently, handle confidential information discreetly, and solve problems under pressure.

Required skills

• Proficiency with MS Word, Excel and Outlook.
• Basic data entry and reporting capabilities.
• Familiarity with ERP/VITE and DFSM systems.