Junior Administrative Assistant

About the role

The Junior Administrative Assistant will support daily office operations, ensure accurate documentation, and assist with customer feedback handling to maintain smooth month‑end reconciliation and invoicing.

Key responsibilities

• Act on customer feedback related to delivery notes and encoding to support accurate invoicing.
• Validate and adjust data entries against production reports for correct documentation.
• Place consolidated orders for office supplies and implement cost‑control measures.
• Answer incoming calls courteously, take messages and redirect calls appropriately.
• Perform general clerical duties such as photocopying, mailing and document control.
• Handle Time & Attendance (TAAS) tasks to align timesheets for payroll.
• Seek manager approval for amendments to delivery notes and production reports.
• Ensure compliance with Health and Safety policies.

Required profile

• Secondary school certificate.
• Minimum 2 years experience in the hospitality industry.
• At least 1 year in a similar clerical/office administrative role.
• Excellent communication, interpersonal skills and attention to detail.

Required skills

• Working experience with ERP systems.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Knowledge of timesheet management.
• Strong data‑entry abilities.