Key Account Manager – Sales / Business Development

About the role

We are seeking a dynamic and results‑oriented Key Account Manager to manage, retain, and grow corporate and key customer accounts in Dubai. The role involves building strong relationships with decision‑makers and driving revenue through upselling and cross‑selling.

Key responsibilities

• Manage and develop a portfolio of corporate and key accounts, acting as the primary point of contact.
• Conduct regular client meetings, business reviews, presentations, and site visits to understand requirements and recommend solutions.
• Drive upselling, cross‑selling, and account growth while tracking performance, revenue, and sales targets.
• Handle client enquiries, concerns, and escalations professionally and coordinate with internal teams for service delivery.
• Manage contract renewals, identify long‑term partnership opportunities, and monitor competitor activity and market trends.

Required profile

• 1–4 years of experience in sales, business development, key account management, corporate or B2B sales.
• Bachelor's degree or diploma in Business, Marketing, IT or a related field.
• Proven track record of achieving sales or revenue targets and experience with corporate clients.
• Strong negotiation, presentation and communication skills, with ability to work independently.
• Willingness to travel within Dubai and other UAE locations as needed.

Required skills

• Experience with CRM systems (preferred).
• Strong commercial awareness of B2B sales.
• Proficiency in English; Arabic proficiency is a plus.