Learning & Development Lead – Financial Services

About the role

The Learning & Development Lead will define and deliver the learning agenda for Al-Futtaim Financial Services Division, building leadership, behavioural and professional capabilities that drive business performance and cultural transformation. Reporting to senior HR, the role partners with business leaders to shape learning strategy and foster a culture of continuous learning across the division.

Key responsibilities

• Lead the design and execution of a cohesive learning strategy aligned to division priorities.
• Define core behavioural and leadership capabilities required for current and future business needs.
• Design high‑impact learning journeys covering leadership, communication, collaboration, mindset, and professional effectiveness, using blended learning approaches.
• Act as a trusted learning advisor to divisional HR and business leaders, diagnosing capability gaps and translating business challenges into scalable learning solutions.
• Establish clear success measures for learning effectiveness and ROI, using analytics and feedback to continuously refine offerings.
• Leverage digital platforms, LMS, and learning technologies to scale learning access and introduce innovative learning solutions.

Required profile

Required skills