Learning & Engagement Intern – Watches & Fine Jewelry

About the role

CHANEL's Watches & Fine Jewelry department in Dubai is looking for a Learning & Engagement Intern to support the Learning Manager in delivering training and engagement initiatives across the Middle East. The intern helps prepare training materials, organize team events and track learning progress, gaining hands-on experience in luxury retail training and people development.

Key responsibilities

• Prepare training materials such as presentations, toolkits and e-learning content, and organize in-class and virtual sessions
• Track attendance, participation and completion of training modules, and gather feedback and post-training reports
• Help plan workshops, team gatherings and Coco Club experiences, and suggest interactive team activities
• Maintain and design communication materials like emails, newsletters and invitations
• Update learning trackers for internal teams and partner boutiques, and support reports on metrics such as Pulse Index, Inside WFJ completions and sales team development KPIs
• Coordinate schedules, invitations and follow-ups, provide logistical support for travel and visits, and help keep training documents organized

Required profile

• Degree in Business, Human Resources, Marketing, Luxury Management or a related field
• Fluency in English and Arabic is mandatory
• Based in Dubai and available for a full-time internship of six months
• Previous experience or strong interest in training, HR, events or luxury retail is highly desirable

Required skills

• Proficiency in Microsoft Office
• Excellent communication in English and Arabic
• Strong organization, attention to detail and a creative mindset