Loss Prevention Supervisor

About the role

The Loss Prevention Supervisor ensures the safety and security of guests, employees, and assets at the property. This role combines patrol duties, emergency response, and supervision of security procedures.

Key responsibilities

• Patrol all areas of the property and secure rooms.
• Assist guests with room access and respond to emergencies.
• Conduct emergency response drills, daily safety inspections, investigations, and interviews.
• Monitor CCTV and alarm systems, authorising and documenting access to secured areas.
• Provide first aid/CPR, contact EMS, and complete incident reports.
• Defuse disturbances, resolve safety hazards, and escort unwelcome persons.
• Ensure compliance with alcoholic beverage control laws and company policies.
• Assist management in training, motivating and coaching security staff.

Required profile

• High school diploma or GED equivalent.
• At least 2 years of loss‑prevention or related experience.
• Minimum 1 year of supervisory experience.
• SIRA license holder.

Required skills

• Monitoring of CCTV and alarm systems.
• Conducting emergency response drills and providing first aid/CPR.
• Key‑control auditing and access authorisation.