Luggage Coordinator – Front Services

About the role

As a Luggage Coordinator within Front Services you will manage all guest luggage activities and task assignments, ensuring swift and accurate delivery and dispatch to create exceptional guest experiences.

Key responsibilities

• Optimize luggage delivery and dispatch times to meet high service standards.
• Evaluate, record and report daily operational details to the Assistant Manager, Front Services.
• Distribute tasks fairly among Bellmen and provide five‑star service in a guest‑facing environment.
• Represent Atlantis Dubai’s professional image and reputation at all times.

Required profile

• Computer literate with strong organization and planning abilities.
• Excellent verbal and written communication, high attention to detail, and the ability to read social situations.
• Passion for delivering first‑class customer service.

What we offer

• Competitive tax‑free salary paid in AED.
• Generous food and beverage privileges and discounted rates at all Kerzner properties worldwide.
• Comprehensive health insurance with dental coverage, annual flights home, life insurance and incentive programmes.
• Access to world‑class training, career mobility and internal growth opportunities across the Kerzner portfolio.