Master Technician – Electric Mobility (BYD)

About the role

The Master Technician will lead the diagnosis and repair of complex BYD electric vehicles in Al-Futtaim’s after‑sales workshop in Dubai. This senior position ensures first‑time fix, high workmanship standards and supports the continuous improvement of the workshop.

Key responsibilities

• Diagnose and resolve complex mechanical and electrical faults on BYD vehicles.
• Perform accurate repairs, minimizing repeat work and warranty claims.
• Guide workshop technicians on diagnostic methods and correct repair procedures.
• Communicate repair status and recommendations clearly to service advisors, supervisors and customers.
• Identify training needs, share technical knowledge and mentor junior staff.
• Support spare‑parts team with precise parts identification and inventory advice.

Required profile

• Trade certificate, Diploma or Bachelor’s degree in Mechanical or Automobile Engineering.
• 5‑7 years of experience in a reputable automotive workshop, preferably with electric vehicles.
• Strong analytical mindset, customer‑focused attitude and excellent verbal communication.
• Proven ability to work collaboratively in a team and drive workshop productivity.

Required skills

• Advanced vehicle diagnostic techniques.
• Mechanical and electrical repair of electric mobility vehicles.
• Spare‑parts identification and inventory support.
• Up‑to‑date knowledge of BYD products and repair procedures.