Membership Host

About the role

The Royal Stables Private Members Club in Abu Dhabi is looking for a Membership Host to deliver a warm, personalised experience to members and guests. You will be the first point of contact, ensuring smooth arrivals, departures and day‑to‑day interactions that reflect the club’s luxury standards.

Key responsibilities

• Greet members, guests and visitors with a friendly, professional demeanor.
• Assist with enquiries, bookings, reservations and provide information on club facilities, programmes and events.
• Support member onboarding, introduce new members to services and benefits.
• Coordinate with front‑of‑house, hospitality, equestrian, events and operations teams to ensure seamless service.
• Handle feedback, requests and concerns, escalating issues when necessary.
• Maintain high standards of presentation, etiquette, cleanliness and confidentiality.
• Record member preferences and service notes accurately.

Required profile

• Excellent interpersonal and communication skills.
• Ability to anticipate member needs and provide proactive service.
• Professional appearance and strong attention to detail.
• Team‑player who can collaborate across multiple departments.
• Discretion in handling confidential member information.

Required skills